General Settings

Configure default language, time zone, and timestamp format for your SignatureAPI account.

The General Settings page sets account-wide defaults for language, time zone, and timestamp formatting. These defaults apply to every new envelope unless you override them with the language, timezone, or timestamp_format properties when creating an envelope through the API.

To update these settings, go to Settings > General in the Dashboard.

You need the Manage account settings permission to change general settings.

Language

The account language controls the default language for signing ceremonies, recipient email notifications, and the audit log in deliverables.

Supported languages:

Language	API code
English	en
Spanish	es
French	fr
German	de
Italian	it
Portuguese (Brazil)	pt
Chinese (Simplified)	zh
Hungarian	hu

To override this default for a specific envelope, set the language property when creating the envelope.

Time zone

The account time zone determines how timestamps appear in the deliverable’s audit log. SignatureAPI uses IANA Time Zone Database identifiers (for example, America/New_York or Europe/London).

The Dashboard detects your local time zone and shows a Use this shortcut to apply it.

To override this default for a specific envelope, set the timezone property when creating the envelope.

Timestamp format

The timestamp format controls how dates and times are displayed in the deliverable’s audit log. It combines a date format and a time format.

Date formats:

Format	Example
MM/DD/YYYY	12/31/2025
DD/MM/YYYY	31/12/2025
DD.MM.YYYY	31.12.2025
DD-MM-YYYY	31-12-2025
DD MM YYYY	31 12 2025
YYYY-MM-DD	2025-12-31

Time formats:

Format	Example
HH:mm:ss	13:00:00
hh:mm:ss	01:00:00 PM
HH.mm.ss	13.00.00
hh.mm.ss	01.00.00 PM

To override this default for a specific envelope, set the timestamp_format property when creating the envelope.